INFORMATION WE COLLECT
In running and maintaining our website we may collect and process the following data about you:
– Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
– Information provided voluntarily by you. For example, when you register for information, send a Sample Request Form or request a quote via the Contact Form.
– Information that you provide when you communicate with us by any means.
This site uses Google Analytics (GA) to track user interaction. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (https://cloud.google.com/security/gdpr/).
We may gather information about your general internet use by using the cookie.
Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, Pinterest, Google+, You Tube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. Please refer to the relevant privacy policies for more information.
USE OF YOUR INFORMATION
We use the information that we collect from you to provide our services to you. We will retain any Data you submit until you instruct us to delete. In addition to this we may use the information for one or more of the following purposes:
– To provide information to you that you request from us relating to our products or services.
– To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
– To inform you of any changes to our website, services or products.
If you have previously purchased products or services from us we may provide to you details of similar products or services, or other products and services, that you may be interested in.
STORING YOUR PERSONAL DATA
We collect the above information to contact you in relation to the enquiry you submitted and store this information on our secure, cloud based CMS for Internal Record Keeping. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
The sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
DISCLOSING YOUR INFORMATION
We will not sell individual information to any third parties. We do not disclose personal information to third parties, except as set forth in this policy and in cases where Living Concrete, acting in good faith, believes that such action is necessary to conform to legal requirements or comply with a legal process, such as a search warrant, subpoena, court order or in the event that we sell any or all of our business to the buyer.
LINKS TO OTHER WEBSITES
ACCESS TO INFORMATION
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.